— SOLUTION
Global IOR & Logistics
Importer of Record, customs clearance, and international IT logistics for data center hardware. Our partner network resolves the trade compliance, tax, and import-license requirements that block global deployments across 40+ countries.
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Overview
Importer of Record (IOR) services in 40+ countries
Exporter of Record (EOR) services for outbound shipments
Customs clearance and duty management
Trade compliance and HS classification
Dual-use export control and encryption licensing support
Country-specific import permit coordination
VAT recovery where applicable
Door-to-rack delivery with documented chain of custody
How It Works
Step 1
Country and product scoping
We validate the destination country, product classifications, and any country-specific licensing or compliance requirements before commitment.
Step 2
Documentation and clearance
Our partner handles import documentation, customs filings, duty payments, and any required local certifications or pre-approvals.
Step 3
In-country delivery
Cleared equipment is transported to the final destination, whether colocation facility, customer data center, or staging warehouse.
Step 4
Handoff and reporting
Delivery confirmation, chain-of-custody documentation, and any required post-import reporting completed and shared with your team.
Predictable customs timelines across complex jurisdictions
No requirement for your company to register as importer in-country
Reduced risk of customs holds, fines, or rejected shipments
Full documentation for internal audit and compliance review
Use Cases
Companies without in-country legal entity
Deploy infrastructure in countries where your company has no registered presence, with our partner network acting as the registered importer.
Restricted destination markets
Coordinate compliant shipments to markets with complex import regulations, encryption controls, or dual-use restrictions.
Time-sensitive deployments
Pre-cleared documentation and established partner relationships reduce typical customs timelines and eliminate surprises.
Tell us the destination countries and product categories. We will validate coverage and scope IOR services within 48 hours.
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